At Charley's Greenhouse and Garden, we take customer service seriously. That is because you are the most important part of our business.

Your questions and suggestions are very important to us, they help us provide the kind of information, products and services you want, please feel free to email us.

Please see our About Secure Shopping at Charley's page to help you better understand our strong security features that ensure the confidentiality of the information you send over the Internet.

Our Shipping & Delivery page will cover shipping rates, methods and delivery questions.

Also see our Greenhouse Return Policy page that covers returning your greenhouse to Charley's.

Thank you for visiting Charley's Customer Service.

"Hi all you Greenhouse Angels...thank you SO MUCH for processing my order so fast...my greenhouse is bulging at the seems with plants and I need them. I'm saving my pennies and one day I am going to buy the HUGE greenhouse kit, the 20'x40' one. Until then, I'll plod along in the space I have and thank you all day long for all the equipment in it that came from you. You're the BEST!"

Lisa, From Colorado